At Kids Care Hospital, we are committed to providing a safe, caring, and transparent environment for every child and their family. Understanding your rights and responsibilities helps ensure a smooth, comfortable, and successful healthcare experience.
Patient Rights
- Receive full confidentiality regarding all medical information and care provided.
- Request a second opinion for any treatment or procedure suggested.
- Be treated with compassion, respect, and dignity at all times.
- Have family members or a trusted person involved in medical decisions if requested.
- Receive clear and understandable information about your care and treatment options.
- Be informed about reasonable alternatives to your care.
- Refuse medical or surgical treatment if desired.
- Receive care in a safe and abuse-free environment.
- Be promptly informed of any unexpected outcomes during treatment.
Patient Responsibilities
- Respect all hospital staff and property.
- Provide accurate and complete information about your medical history.
- Ask questions if you do not understand your illness or treatment.
- Provide necessary payment or insurance details promptly.
- Follow hospital rules and guidelines.
- Pay bills on time.
Mutual Respect
Our team treats every child and family with courtesy and professionalism. We expect the same respect from patients and their families to maintain a safe and positive environment. Any verbal or physical abuse toward staff or violations of hospital guidelines may result in transferring the patient to another facility.
Consent Forms
Upon admission, you will review and sign consent forms to confirm mutual agreement on treatment and procedures. Carefully reading these forms ensures transparency and understanding of the care being provided.
Designated Support Person
In certain situations, our doctors may communicate with a designated family member regarding the patient’s care. This ensures accurate information is shared and allows our staff to focus on patient treatment efficiently.
Billing Information
Kids Care Hospital maintains transparent and standardized billing for all services. Patients are informed of estimated costs based on treatment type and length of stay. Bills include hospital charges and consultant fees separately. In emergency or location changes, families are promptly updated about any financial implications.
